What are the Performance Drivers?
How you perform at work depends both on your technical and personal skills and behaviors. Our Performance Drivers describe the business skills and behaviors that are critical to success in your company. The Performance Drivers measure peoples’ skills, helping companies hire new people and develop careers.
What are they used for?
The Performance Drivers provide a framework that describes the behaviors that successful companies want all their employees to demonstrate. They are also used in re-sourcing to ensure that the people recruited have the behaviors needed to succeed within the company.
Assessment
Employees are measured on how they do their job and the behaviors they demonstrated throughout the year. Employees decide with their managers at the beginning of the year which behavioral skill areas are most relevant to their role and what target level they should be working to be effective for each one.
Development
Employees set their development goals for the year ahead which form the basis of the Development Plan. How employees choose to develop any particular Performance Driver will emerge through the Dialogue with the line manager. There are a range of development options available – from coaching, mentoring and on-the-job learning, to e-learning and training programs – to name but a few.
An Overview of the Six Performance Drivers
Putting Customers First |
Managing a Changing Environment |
Delivering Results |
Communicate for Impact |
Performing Through our People |
Making a Personal Difference |
Delighting our Customers |
Flexibility |
Relentless Execution |
Influence and Impact |
Working Together |
Courage |
Information Seeking |
Solutions Driven |
Initiative |
Organizational Awareness |
Building Capability |
Living our Essence |
Strategic Insight |
|
|
|
Empathy |
|
|
|
|
|
Driving
High Performance |
|
|
|
|
|
Leadership |
|
|
